Privacy Policy

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Introduction

Welcome to Virtus Physiotherapy. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details, date of birth, medical history, and other relevant details.
• Payment Information: Credit card details, billing address, and other payment-related information.
• Usage Information: Information about how you use our services, including appointment history and treatment details.

How We Use Your Information

We use your information to:

• Provide and manage our physiotherapy services.
• Communicate with you regarding appointments, treatments, and other relevant information.
• Process payments and manage billing.
• Improve our services and customer experience.

Sharing Your Information

We do not share your personal information with third parties except:

• When required by law.
• With your consent.
• To protect our rights and property.
• With service providers who assist us in operating our business (e.g., payment processors).

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

You have the right to:

• Access your personal information.
• Request corrections to your personal information.
• Request deletion of your personal information.
• Withdraw consent for data processing.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us on 07514 542929.